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All menus should be finalized 7-10 business days prior to your event. In the case your event is made on short notice, we will be more than happy to assist you; however, menu selections may be limited. A late booking fee of $15.00 or 15%, whichever is greater, may be added to any event that that is scheduled within 72 hours. GUARANTEE COUNTS A final meal count is required no later than 72 hours prior to the event and will not be decreased after this date for final billing purposes. Event billing is based on the guarantee or the number served, whichever is greater. A service charge will be added to all orders that do not meet the minimum number of guests. CANCELLATIONS Please notify the Catering Office of all cancellations as soon as possible. Events or menu items cancelled less than 72 hours prior to the event dated may be billed 100% of the total invoice.
Wait staff service is not included at receptions for the purpose of replenishing items, passing hors d'oeuvres, and clearing china or other cater ware as it accumulates. Catering Services will be willing to provide these services upon request at a cost of $20 per hour, per wait staff. There will be a minimum charge of three hours per wait staff. Additional labor charges will be incurred in cases where the event time is more than two hours from the initial serving time. Attendant serving charges are waived for the first two hours of served entrees and buffets.
There will be a $50 delivery fee applied to all orders executed off campus.
All equipment provided for a non-attendant function shall be the responsibility of the contracted group. Food, beverages and serving equipment may not be removed from any event. We regret that any unconsumed food during the event may not be removed from the serving location, due to our internal company safety regulations. Removal of serving equipment will result in replacement value being added to the billing invoice.
We will provide linen for all food and beverage tables. Also included are table linens for all buffet and entrée menu selections. In the event you request linen for additional non-food service tables, a nominal charge may be assessed.
We prepare Gluten-Sensitive (GS) items in the same kitchen as other allergens. Although we take careful measures to avoid cross-contamination, we do not have a certified Gluten-Sensitive kitchen and AVI is not liable for any illness associated with our Gluten-Sensitive offerings. Please inquire about making selections with any allergy requirements before placing your order.
AVI Fresh Catering is pleased to cater to our customers who are not Faculty, Staff, or Students of Anderson University. In order to complete an order with AVI Fresh Catering, a major credit or debit card will be needed to hold the order. If payment is via check, 50% of the balance is due 7 business days prior to the event, in which the remaining balance will be due prior to the start of the event. Please contact the Catering Office at 864.231.5554 if you have questions.
